The above sounds like a fundamental question. After all, how
can we strive to achieve something that we don’t clearly define? But, in my
experience, people often don’t consider what their definition of safety is when
developing a safety program. This often leads to confused decision-making and
hodge-podge safety management systems. We know that we need to meet regulatory
requirements (such as OSHA in the US) and we know we want to prevent injuries
and illnesses, but beyond that it’s a little fuzzy.
Now, the temptation is to say that the prevention of
injuries and illnesses is safety. The problem with that is that if we define
safety by what doesn’t happen it leads to some uncomfortable situations and
predictable mistakes. For example, just because someone drove their vehicle
from point A to point B, does that mean that they drove safely? Of course not!
We’ve all seen people drive like idiots. Why? Because unsafe behaviors, unsafe
conditions, unsafe systems don’t lead to incidents every time. If I drive
without following the rules of the road, I won’t get into an accident all the
time. I won’t even get into an accident most of the time, because people are
actually pretty good at being safe (see last week’s blog).
The bottom line, is that you can’t define “safety” as the
absence of accidents, incidents, injuries, illnesses, or anything like that.
These negative events are certainly “caused” by things we control, but they are
also “caused” by things we do not control (e.g. I can control how I drive but I
cannot control how others drive).
So if we can’t measure safety by the absence of something,
what can we measure it as? What is our ultimate goal? What is the definition of
“safety”? A definition used by the International Organization for
Standardization (ISO) seems to make some sense to me: Safety is freedom from
unacceptable risk. We all know that we can’t eliminate all risk in our lives.
There’s a risk in nearly everything we do that some unforeseen negative thing
will happen. Our job then is to determine if that risk is acceptable or not.
If we define safety as acceptable levels of risk we are no
longer measuring what isn’t there, we are measuring what is there. This also
implies that we are constantly assessing our risks due to changing
circumstances and determining if the level is acceptable or not (“changing our
risk model” as some safety professionals call it).
Now imagine if your organization, before implementing any
new safety system determined what the acceptable level of risk for the
organization is. What if people stopped asking what’s required by OSHA or some
other agency and started looking for risks and determined whether they were
acceptable or not, based on the organizational standard, and from there
determined what controls were best to reduce the risk? On a strategic level,
this brings cohesiveness to your programs and clarity to decision-making and
job planning. All programs are aimed at the same goal – adequate risk
reduction. Job planning is no longer about what has happened in the past
(“we’ve done this job for years without an issue”), but about the level of risk
today.
So, what’s your organization’s acceptable level of risk?
customized safety training
ReplyDeleteSuccessful contractor management is becoming a higher priority for many organizations. Increased liability from third-party lawsuits and significant risk of incidents often lead organizations to point to contractors as one of their biggest safety and health concerns.
our official website http://www.scm-safety.com/
Good point Rishi. Contractor safety management is pivotal, especially when you consider that research suggests that high severity incidents that have significant potential for serious injury and fatalities occur at a higher rate during times when contractors are typically on-site. We'll have a blog on contractor safety in the future to discuss this issue further.
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